Local Law and Access Scope
Our legal position is simple: these terms apply to your account only where local law permits, and any stricter rule in your area comes first. If a request cannot be handled in your region, we will say so before you submit it. Some wallet chips, such
-
1
as Touch 'n Go, GrabPay, Boost dan FPX, may appear in your account only after checks are complete and the method is available to your profile. That display does not change the legal position of the page; it only reflects what your account can see. We
-
2
keep the records needed for disputes, security checks, and change requests, then archive or remove them under our retention schedule unless a legal hold applies. If you need a correction, a copy of a notice, or a status check, use the support routes below so we
-
3
can verify the request from the right account.
Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.